Terms & Conditions
Below you will find a list of terms & conditions that should alleviate any questions you might have prior to purchasing one of our packages. If you still have questions, feel free to get in touch with us and we will get back to you as soon as possible.
1. General Usage
With the purchase of any Gecodigital theme package, you are entitled to unlimited usage of the theme for yourself or client work (different speech for the license key, see section 8). You agree to indemnify and hold Gecodigital harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to use of the our themes. Gecodigital retains the right to change the terms and conditions and licensing of this site and our themes at any time.
2. Guarantee
Gecodigital products are guaranteed to function correctly upon proper installation, activation and options configuration of the theme within the latest WordPress platform. We can not and do not guarantee compatibility with third party plugins. If for some reason the theme is not working properly, report the problem via the form on the support page, and we will do our best to solve the problem in a timely manner.
3. Products and Pricing
We reserve the right modify or discontinue any product, price and/or service with or without prior notice or liability to you.
4. Support
Support is provided for any theme purchased from Gecodigital for a year after the purchase date and can be renewed annually through license key.
If, after 1 year, you decide not to renew the license key, you can continue to use the Theme as always but, will not longer receive updates and/or support. Support includes the rectifying of issues arising from packaged theme features, bug fixes and basic usage questions. We do not provide support for our free themes; the use or issues arising from the use of 3rd party plugins; troubleshooting issues occurring in versions of Internet Explorer older than version 9; WordPress itself; or customization.
While we do not offer customization services, we are partnered with 3rd party services and recommend their services for theme customization. Questions and inquiries should be directed to our support page.
We are unable to provide support that requires us to view websites with questionable content. Such content includes, but is not limited to, pornography, prostitution, racist content, possible scams, etc.
Note: Support is offered Monday through Friday, 10AM to 6PM. Support requests are answered within 48/72 hours. To access the support page need to login, in this way will give support only to customers who have purchased the themes or plugins from Gecodigital.
5. Refunds
We do not offer refunds for digital product sales or support subscription renewal fees. All sales are final. If there is an issue regarding a theme, we will address the problem. Unfortunately, there is no effective way for us to both combat fraud and issue refunds. We will be happy to answer questions regarding our themes before your purchase to insure it will meet your needs. Thank you for your understanding.
6. Licensing
The CSS, XHTML, PHP, design and any other elements of the themes downloaded from Gecodigital are released under the GPL license. They and are in total compliance to standards of that license as well as with WordPress. Our themes are not compatible with the wordpress.com blogging community. They are developed for individual installations of the WordPress platform.
7. Theme Compatibility
Currently our themes are designed to function properly with the latest version of WordPress. It is our job to make sure the themes are up to date with the latest versions of WordPress. We cannot guarantee they will work properly on older installations of WordPress. We cannot guarantee the compatibility of our themes with all third party software and plugins. If a conflict does arise, we will do our best resolve the situation. We also cannot guarantee the themes will function correctly after modification to the code, or a failure to install the theme or WordPress properly.
8. License Key
The license key is a 32-digit alphanumeric code and allows you to keep updated Gecodigital Themes directly from your WordPress Dashboard and get support, is given with the purchase of a Gecodigital theme (1 license key for themes). License key is valid for one year from the date of purchase. After one year, license key may be renewed at a 10% discount from the purchase price of a new license (two weeks before the expiration of the license key will receive an email and you can decide whether to renew the license or not). The renewal is not mandatory. If, after a year, you decide to not renew your license, you can continue to use the Theme forever but will no longer receive updates and support. The license key can be activated on 1 site at a time (for themes). You can manage the license keys from your Gecodigital account under “Account”.